JCX TERMS & CONDITIONS OF SERVICE & LIABILITY WAIVER AGREEMENT

JCX brand operates under JCX Ventures, LLC.
For Member/User/Participant/Entrant/Spectator (and when applicable their Parent or Guardian if under 18 years of age),

TERMS & WAIVER ACCEPTANCE
The act of registering through the app, signing up, making a purchase, or creating a membership of any kind or level indicates your accepting the “JCX Terms of Service & Liability Waiver.” By accepting the JCX Terms of Service & Liability Waiver you agree to the terms of use for this app and any and all programs, services, events, advice, instructions, literary and media content, and products.

LIABILITY RELEASE
You accept full responsibility for any mishap, personal injury, harm, or death should anything occur while participating or attending JCX events, and any and all programs, services, advice, instructions, literary and media content, and products. You also agree to waive your rights by releasing from any and all liability JCX, JCX Partners, City of Pearland, City of Beaumont, City of Houston, City of West University, City of Bellaire, and other partnering cities, event organizers, volunteers, and staff.

MEMBER & USER
Any and all program or event participants must be a member. In some cases, attendees/spectators (guardians/parents, etc) must also register for a JCX membership. Regardless of the age, each member must have their own account. A unique email and password are required for each membership. JCX Membership is our pathway to programs (online and in-person), events, activities, safety, communication, scheduling, and managing expectations for all. If you have accessed this page without logging into the app, and need assistance with setting up a unique membership (Child & Parent) please email support@JCX.app and include proper (actual member name, the program/class/product/membership/event, a phone number, email address, and commentary or question).

SUPERSEDE OF TERMS
The JCX app has updated Terms as of July 2022. Please look inside your app WEBSHOP, and view any Terms link (in blue).

LOCATIONS
All terms of service are applicable to the app use, any kind of JCX Membership, any online exchange, any lesson, training, coaching, event participation under JCX (JCX Ventures, LLC). Terms & Waiver also covers our local City Government partnerships and facility locations:
The City of Pearland Texas, the City of Beaumont Texas, the City of West University Texas, the City of Bellaire Texas, the City of Houston Texas, and other cities, and their parks and recreation departments, and organizations that JCX may host activities, services, events, or gatherings of any kind. This also includes locations that are not listed.

WEATHER POLICY
Should it start raining during a session and we are unable to continue (unless otherwise agreed upon by the Coach or Director), we will reschedule if needed. There are instances when the weather may be deemed too cold, too wet, or too windy for a productive session and this session will be canceled and made up. Absolutely no programs will take place on wet courts, due to safety concerns.

GOOD FOR POLICY

  1. Punch Card Sessions: Punch Card Sessions are good for 90 days. Punch cards are also referred to as “credits.” All payments are final, with no refunds after 24-hours of payment being made. JCX reserves the right to extend the expiration date, and transfer credits to other programs, classes, or products.

  2. Paid Recurring Memberships: Recurring Memberships such as Academy, Group X, and others offer a minimum number of guaranteed sessions each cycle (whether monthly or every 30 days). For any reason (including weather, sickness, or holiday), should JCX not provide or offer its’ “Guaranteed Minimum Number of Sessions” (whether Member attends or not), a refund based on your payment total and the minimum number of sessions not offered will be refunded. Guaranteed minimums are not applicable if the member is on financial support for less than 80% of the recurring fee. If the member is paying less than 80%, JCX will only refund a maximum of $25.00 refund should we not offer the minimum amount of sssions. All refunds process within 10 business days after the billing cycle ends. All refunds are electronic refunds. A “business day” shall be defined as Monday through Friday, excluding holidays. JCX only provides half the value of refund if Member is participating in our “Financial Support” program. Applicable Membership names and their monthly minimums are limited to the following list when applicable:
    A. Pearland Junior GROUP B (formerly Level 1) - minimum sessions guaranteed 8.
    B. Pearland Junior GROUP B (formerly Level 2) - minimum sessions guaranteed 8.
    C. Pearland Adult Tennis (GroupX) - minimum sessions days guaranteed 8.

  3. Leagues: When applicable, whether monthly or weekly held, JCX only guarantees a minimum of two (2) monthly sessions. In the event 2 league sessions are not provided/offered we will provide a refund at the rate of $5 per league session, a maximum of $10.00.

  4. Play Dates: Good for JCX play-dates at locations as scheduled online. This is always free with any membership. While signup and participation are free of charge, in some instances when noted, certain locations may charge a court fee upon arrival. Members must provide their own new balls (in some instances, used balls may be provided).

  5. JCX Active Community Membership: This is a free membership. Anyone creating an account must register for a free JCX Active Community membership within 24 hours of creating an account, and or prior to participating (even spectating) in any program, class, or event. Good for minimal online access to workouts, drills, magazine content, Play-Dates, and more.

  6. JCX Active Pro Membership: This is a paid membership level granted to for one month to all members who directly register for it, or participate in any paid membership and service. When offered as a promotion, no refunds are applicable. If JCX provides complimentary promotional credits to participate in other JCX programs or events, a refund is not applicable. Member may request an extension of unused complimentary promotional credits.

  7. Events: Unused credits for events may be transferred if the event was canceled or postponed.

  8. Credits: Credits are only good for their intended assigned purpose. If it’s an event, the credit may only be used for an event. If for a class, the credit may only be used for a class. If for a lesson, the credit may only be used for a lesson of equal value and purpose. And so on.

MEMBER REIMBURSEMENT POLICY
In some management cases, JCX may pay for some expenses the Member has. A bill and/or reporting of expenses will be produced and notice given to the player (and or parent). Any and all invoices or expenses must be electronically satisfied by the Member within 24-hours of delivery. Should a Member not pay on time, Member may lose some of their JCX rights, credits, or the entire membership without the possibility of a refund.

COVID POLICY
If a COVID alert is mandated, all sessions are paused and will restart after the mandate is lifted, under a mutually agreed schedule. Members are participating at their own risk, and must self-manage their social distance needs. Masks are not required but are recommended as the government or CDC believes is best practice.

EVENTS POLICY
Our events are sport performance development based. We constructively allow coaching, education, and counseling as permitted by each event description policy, host, or director. To participate in a JCX event, you must be considered a current and in good standing member of JCX.

REFUNDS
JCX does not offer refunds after membership has been accepted, or utilized to any extent or not at all. All refunds (or chargebacks) will assess a $0.50 transaction fee, and 3% of the refund total. All refunds may take up to 15 business days to process back to your bank (card on file) from the date of any approved request. A support ticket must be created by Member from within the app’s home page, by clicking the “JCX Support” icon. Specific to JCX UTR Junior Circuit Events: Players should be informed of our evolving Circuit event schedule for both the City of Beaumont and the City of Pearland. Refunds are only given if for some reason we cannot host the tournament or transfer the event into another event. There are times when due to rain, the event will simply replace another JCX Circuit event date at the same location. When this happens, no refunds will be given. All entry payments are final. No refunds for early withdrawal. If a player enters an incorrect division the Circuit will present its' options to resolve the circumstance. Should any refund be given, it will result in a $4.25 transaction fee. Additionally, should a refund be given this may also include a refund of Verified UTR fees ($10.00 when applicable).

TRANSPORTATION POLICY
At any time should a Member receive (or be assigned) a ride by ground or air transportation by JCX (its’ employees, staff, or a volunteer), Member agrees to assume all risk associated with the transportation. Member also agrees not to hold JCX liable should an accident or injury occur during the time of transportation or while parked.

HEALTH, SPORT & FITNESS
It is recommended that before attempting to try any exercise, event, activity, or program, that the Member receives a health check or physical from a doctor. JCX is not responsible for any injury, allergic response, or mishap that may occur during or after participating in its’ in-person programs, events, activities, food & beverage consumption, online programs, workouts, or etc.

NOT MEDICAL ADVICE
The information on JCX (to include JesseCooper.com and Jesse Network) websites and in its products is explicitly not meant for replacing medical care, medical advice, or support by professionals within other disciplines. JCX products and services should, for example, never be used for self-diagnosis or treatment of ailments and conditions of any person. Users should immediately consult their doctor with any medical questions, complaints, or symptoms prior to using or continuing to use any products or services of JCX.

ONLINE BEHAVIOR POLICY
Member understands that any behavior, writing, messaging, uploading, or participation deemed unacceptable by JCX is not permitted. Member understands that profanity, nudity, bullying, or harassment of any kind is unacceptable. Member may not sell, license or distribute JCX content or any aspect of other Members content without expressed written consent by JCX. Member agrees not to re-record content, take screenshots, manipulate content, or make negative or demeaning comments online regarding any content on the JCX app.

COACH PLAYER TRAVEL
Whether as an individual or as a group, Member agrees to pay the assigned travel Coach per diem rate of $45.00 per day. Member agrees to pay per diem two days prior to the start date of travel. Member also agrees to pay lodging and transportation expenses for Coach. All expenses must be pre-approved and mutually accepted by Member & JCX. Any additional reimbursements to JCX Coaches must be paid within two business days of receipt. All invoices are sent to the email on file.

COACHING RELATIONSHIP POLICY
All JCX Coaches are assigned to members. For best case practices, JCX has the right to assign any member a new coach without notice. All JCX coaches operate as an employee, and may only act within the capacity in which they have property authorization by JCX assigned Director(s). No coach may accept funds outside of the JCX app payment system. No coach may receive gifts or tips exceeding $50.00 within a 12 month period. Any additional donations, tips, or social support funding is not permitted. Penalties, restrictions, fines, and termination may apply at the discretion of JCX should the coach operate outside of the policy. All coaching workout plans, drills, and curriculums are approved by JCX Director(s).

PROMOTIONS POLICY
All JCX promotions are created with the greater good of the community, sport, local partnerships, and fairness to people in mind. JCX has a non-negotiable policy regarding its’ promotions. In good spirit, we publish and present our “best offer” on each promotion. We value our Members; however, Members may not negotiate beyond the presented offer.

GRANT OF RIGHTS
By signing up for this app, JCX has the right to use any name, and state or province of Member in the act of promoting JCX.

INSURANCE
JCX is insured by Hiscox. Any and all claims made will be presented to Hiscox for a complete investigation. Fraudulent claims may be prosecuted under the law.

PAYMENTS & CURRENCY
All payments shall be made in United States currency and its full market value.

ENTIRE AGREEMENT
This Agreement sets forth the entire agreement between JCX and Member. This Agreement cannot be amended or changed orally.

CONFIDENTIALITY
All Members agree to keep the terms, program (including events) pricing discounts, and scholarships specific to the Member strictly confidential.

APPLICABLE LAW
JCX, this Agreement (Member/User Terms of Service & Waiver) shall be governed by and interpreted according to the laws of the State of Texas, and that any dispute regarding them shall be heard exclusively by the courts related to the corporation’s Texas address unless otherwise agreed to by insurance policy provider.